Metal Surfaces (MSI) is a leading provider of engineering and industrial plating services. It is our mission to be the best provider of such services in those markets we choose to serve. The company believes that its basic objectives will only be accomplished by an intensive and continuing effort to FURNISH THE HIGHEST QUALITY PRODUCT AND TO DELIVER IT ON SCHEDULE, WHILE MAINTAINING AN ENVIRONMENT OF CONTINUOUS PROCESS IMPROVEMENT. Our mission is defined at five levels:
- We strive to be excellent at meeting the expectations of our customers. We exist because we can efficiently apply our expertise to our customer’s products.
- We strive to make a reasonable profit in order for our business to continue to grow.
- We will meet or exceed all environmental requirements.
- We are committed to the continuance of the following ethical principles:
- Courtesy to our customers and to each other.
- Honesty in all of our business dealings.
- Leadership in the metal finishing industry.
- Pride in our people, our work, and our company.
- Responsibility to our customers and to Metal Surfaces.
- We are committed to continuing our place of business in Bell Gardens, CA.
BASIC OBJECTIVES OF MSI:
To assure growth through sound management, efficient operations, and total commitment to our customers in order to increase our share of the market and enhance the image of our industry.